CraBee 1,744 Posted July 20 Share Posted July 20 We send our queen bees out to customers using NZ Post Couriers. We pay for the postage online and print a label. Delivery is usually pretty good, next day or the day after. From time to time though there are significant delays in delivery which result in dead bees on arrival, and we incur the replacement cost. NZ Post's position is that they wont cover a loss on queen bee delivery, but I have read that some queen bee suppliers have entered into an arrangement with NZ Post such that if NZ Post loses a delivery / that there are significant delays resulting in dead bees then NZ Post covers that loss. Is anyone out there able to confirm if these arrangements do exist? 1 Quote Link to post Share on other sites
David Yanke 456 Posted July 21 Share Posted July 21 1 hour ago, CraBee said: We send our queen bees out to customers using NZ Post Couriers. We pay for the postage online and print a label. Delivery is usually pretty good, next day or the day after. From time to time though there are significant delays in delivery which result in dead bees on arrival, and we incur the replacement cost. NZ Post's position is that they wont cover a loss on queen bee delivery, but I have read that some queen bee suppliers have entered into an arrangement with NZ Post such that if NZ Post loses a delivery / that there are significant delays resulting in dead bees then NZ Post covers that loss. Is anyone out there able to confirm if these arrangements do exist? CourierPost are all care and no responsibility. We have used them for decades, and generally they are an amazing service. We meet the Courier, most days during the shipping season, at Taipa in the Far North at 16:00, and 99% of the time they are with our Customers the next morning. But, if there is an issue, the most you can expect is a Replacement CourierPost Ticket, they never cover the cost of the Queens lost. We value the service, and understand if Beekeepers rock the boat too much, and demand them to cover the cost of the Queens lost(which they won't), then they will just stop carrying live bees. It is a very tiny part of their business, and they don't need the hassle. To help the Queens get through, safely and on time, make sure that they are packaged properly, and clearly identified as Live Bees. Do not stick them in Courier Bags or Envelopes. 2 2 Quote Link to post Share on other sites
CraBee 1,744 Posted July 21 Author Share Posted July 21 55 minutes ago, David Yanke said: CourierPost are all care and no responsibility. We have used them for decades, and generally they are an amazing service. We meet the Courier, most days during the shipping season, at Taipa in the Far North at 16:00, and 99% of the time they are with our Customers the next morning. But, if there is an issue, the most you can expect is a Replacement CourierPost Ticket, they never cover the cost of the Queens lost. We value the service, and understand if Beekeepers rock the boat too much, and demand them to cover the cost of the Queens lost(which they won't), then they will just stop carrying live bees. It is a very tiny part of their business, and they don't need the hassle. To help the Queens get through, safely and on time, make sure that they are packaged properly, and clearly identified as Live Bees. Do not stick them in Courier Bags or Envelopes. Thanks David. I agree they are usually pretty good. Its frustrating when Queens die though with all the care put into them. We send them in small cardboard boxes, with perforations in every side. I am intending to be up your way within the next month and also intend visiting a friend of mine (ex-Auckland) who works there with you.. 1 Quote Link to post Share on other sites
frazzledfozzle 7,417 Posted July 21 Share Posted July 21 We also have used courier post for years but there's been a serious downgrading of service over the past two. We have had many queen packages delayed and one shipment arrived wet with all bees and queens dead. We are currently looking at alternatives . Quote Link to post Share on other sites
yesbut 6,169 Posted July 22 Share Posted July 22 Frazz for what its' worth I've found Fastways now Aramax to be the pick of the bunch. Really good service interisland anyway. 1 3 Quote Link to post Share on other sites
frazzledfozzle 7,417 Posted July 22 Share Posted July 22 Thanks for that info @yesbut I will look at them for sure. we have family who use them for their business and also recommend. Quote Link to post Share on other sites
CraBee 1,744 Posted July 22 Author Share Posted July 22 One thing I like about NZ Post Couriers is we can put queens out for collection in our rural letterbox and they are picked up every day. I'm not sure if other courier companies offer the same service? If they didn't we'd have to take them into the nearest depot every day and that becomes a hassle and interruption to the day. Quote Link to post Share on other sites
Trevor Gillbanks 6,753 Posted July 23 Share Posted July 23 On 7/22/2020 at 12:02 PM, yesbut said: Frazz for what its' worth I've found Fastways now Aramax to be the pick of the bunch. Really good service interisland anyway. I use Aramex (Fastway) for all my courier stuff. Great to deal with, prices are good, service is great. And I love the online booking system. 1 Quote Link to post Share on other sites
CHCHPaul 466 Posted July 24 Share Posted July 24 Excellent topic @CraBee can someone photograph or put me on the trail of the long, thin perforated boxes you use to send one or two queens? Quote Link to post Share on other sites
Mummzie 700 Posted July 24 Share Posted July 24 @CHCHPaul These? Ecrotec for a start 1 Quote Link to post Share on other sites
CHCHPaul 466 Posted July 24 Share Posted July 24 17 hours ago, Mummzie said: @CHCHPaul These? Ecrotec for a start No, not queen cages. I’m after an appropriate postal / courier box for the queen cages to go inside. I’ve previously been sending queens in ventilated envelopes... and I’d rather something more specific to the task. Quote Link to post Share on other sites
frazzledfozzle 7,417 Posted July 24 Share Posted July 24 I use posting boxes specifically for posting queens they come with a "Live Bees" label Leonie from Kahurangi queen Bees supplies them I can post some pics when i get home. Highly recommend them. 1 Quote Link to post Share on other sites
CHCHPaul 466 Posted July 28 Share Posted July 28 On 7/25/2020 at 11:47 AM, frazzledfozzle said: I use posting boxes specifically for posting queens they come with a "Live Bees" label Leonie from Kahurangi queen Bees supplies them I can post some pics when i get home. Highly recommend them. Thanks! Yes please to photos. Quote Link to post Share on other sites
frazzledfozzle 7,417 Posted July 28 Share Posted July 28 (edited) These boxes take 50 queen cages when full. you can easily cut them down for how ever many you want to send and can easily tape them together to send more than 50. we have used them ever since Leonie got them made and wouldn’t use anything else. you can email her at. leonie@kqb.co.nz Edited July 28 by frazzledfozzle 1 1 Quote Link to post Share on other sites
frazzledfozzle 7,417 Posted July 28 Share Posted July 28 If a moderator knows how to fix that mess above feel free to do so Quote Link to post Share on other sites
Mummzie 700 Posted July 29 Share Posted July 29 12 hours ago, frazzledfozzle said: If a moderator knows how to fix that mess above feel free to do so Sorry Frazz, the extra space is within the photos you inserted. We don't have the tools, do we @Grant? Quote Link to post Share on other sites
frazzledfozzle 7,417 Posted July 29 Share Posted July 29 Thanks mummzie . taking a screenshot then editing it is the only way I can get it to upload even then some photos are still too big and I can’t use them. its a real pain not being able to post photos any more Quote Link to post Share on other sites
Trevor Gillbanks 6,753 Posted July 29 Share Posted July 29 9 hours ago, frazzledfozzle said: its a real pain not being able to post photos any more That is part of the donation system. Along with the ability to send and receive messages. Larger photos and messages are a bonus for being a donor. Quote Link to post Share on other sites
yesbut 6,169 Posted July 29 Share Posted July 29 1 hour ago, Trevor Gillbanks said: That is part of the donation system. Along with the ability to send and receive messages. I live & learn. 1 1 Quote Link to post Share on other sites
frazzledfozzle 7,417 Posted July 29 Share Posted July 29 3 hours ago, Trevor Gillbanks said: That is part of the donation system. Along with the ability to send and receive messages. Larger photos and messages are a bonus for being a donor. how big can photos be for a donor ? ive been a donor in past hadn’t noticed any difference Quote Link to post Share on other sites
Trevor Gillbanks 6,753 Posted July 30 Share Posted July 30 6 hours ago, frazzledfozzle said: how big can photos be for a donor ? ive been a donor in past hadn’t noticed any difference I am not sure what that is. @Grant will have that info. I have my phone set on the highest resolution possible and I have never been stopped from uploading images. I wonder if some of the problem may be the data connection that you have. I have unlimited data and speed and regularly have over 1000 mb upload speed. Quote Link to post Share on other sites
Stoney 1,544 Posted July 30 Share Posted July 30 12 hours ago, Trevor Gillbanks said: That is part of the donation system. Along with the ability to send and receive messages. Larger photos and messages are a bonus for being a donor. Trev are the benefits of donating unlocked as soon as payment is made or does it require the donor to open or activate something in particular? Quote Link to post Share on other sites
Trevor Gillbanks 6,753 Posted July 30 Share Posted July 30 1 minute ago, Stoney said: Trev are the benefits of donating unlocked as soon as payment is made or does it require the donor to open or activate something in particular? I am not sure how some of that works. I hope @Grant can fill in those bits. 1 Quote Link to post Share on other sites
Grant 4,215 Posted July 31 Share Posted July 31 On 7/30/2020 at 8:32 AM, Trevor Gillbanks said: That is part of the donation system. Along with the ability to send and receive messages. Larger photos are a bonus for being a donor. No it isnt. Not being able to post images is a fault at the users end. There is no difference for donor/subscribers https://www.nzbees.net/subscriptions/ Quote Link to post Share on other sites
Grant 4,215 Posted July 31 Share Posted July 31 16 hours ago, Stoney said: Trev are the benefits of donating unlocked as soon as payment is made or does it require the donor to open or activate something in particular? If you make payment electronically its automatic. If you make payments manually you have to wait for me. 1 Quote Link to post Share on other sites
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